The update nobody scheduled.
Fictional company and people. Modelled on a real public postmortem, named at the end.
you're on call tonight
Nigrani runs a monitoring service used by 25,000 companies, running in five regions on three clouds. It's 11:33. The channel fills up as the night goes on; at 5 points you make the call. A wrong move costs minutes and users, and someone tells you why.
in the channel
- YouOn-call SRE, compute platform
- Deepika JoshiSenior SRE, incident commander
- Rajat MehraPrincipal engineer, Kubernetes platform
- Fatima SheikhEngineer, data intake and processing
- Ananya GhoshStatus and customer communications
- Vivek ChandraCTO
~13 min · 5 calls · +60 XP