The rollback DNS wouldn't forget.
Fictional company and people. Modelled on a real public postmortem, named at the end.
you're on call tonight
Charcha runs a workplace chat app used by 80 lakh people. It's 22:40. The channel fills up as the night goes on; at 5 points you make the call. A wrong move costs minutes and users, and someone tells you why.
in the channel
- YouOn-call engineer, traffic and DNS
- Harini RamanStaff SRE, incident commander
- Ankit BhardwajEngineer, led the DNSSEC rollout
- Lavanya ReddyCustomer experience lead
- Sudhir NairCTO
~12 min · 5 calls · +60 XP