The failsafe that sent everything.
Fictional company and people. Modelled on a real public postmortem, named at the end.
you're on call tonight
Pravah Networks runs a CDN that delivers request logs to 20,000 customers' own storage. It's 15:12. The channel fills up as the night goes on; at 5 points you make the call. A wrong move costs minutes and users, and someone tells you why.
in the channel
- YouOn-call SRE, log delivery
- Swati IyerSenior SRE, incident commander
- Vikrant ShahStaff engineer, log pipeline
- Megha RathiEngineer, configuration service
- Nikita BoseCustomer communications lead
- Dinesh KumarCTO
~12 min · 5 calls · +60 XP