The clean-up script deleted 883 customers' sites.
Fictional company and people. Modelled on a real public postmortem, named at the end.
you're on call tonight
Kaamkaaj runs a work-tracking and wiki suite used by 2 lakh teams. It's 13:33. The channel fills up as the night goes on; at 5 points you make the call. A wrong move costs minutes and users, and someone tells you why.
in the channel
- YouOn-call SRE, cloud platform
- Gayatri HegdeDirector of engineering, incident commander
- Mohit SainiEngineer, ran the clean-up script
- Leena FernandesPrincipal engineer, backups and restore
- Joseph MathewHead of customer support
- Shalini PrasadCTO
~14 min · 5 calls · +60 XP