~learn.
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SEV-1 · Nirmaan CI · 16:20

Tell every customer to rotate every secret.

Fictional company and people. Modelled on a real public postmortem, named at the end.

you're on call tonight

Nirmaan CI runs a build-and-deploy service that stores secrets for 80,000 software teams. It's 16:20. The channel fills up as the night goes on; at 5 points you make the call. A wrong move costs minutes and users, and someone tells you why.

in the channel
  • YouOn-call security engineer
  • Anita ChakrabortyHead of security, incident commander
  • Yash ThakurPrincipal engineer, platform and identity
  • Priyanka DasEngineer, secrets and contexts service
  • Neel BanerjeeCommunications lead
  • Kiran RaoCTO
~13 min · 5 calls · +60 XP