Every website behind us is down at once.
Fictional company and people. Modelled on a real public postmortem, named at the end.
you're on call tonight
Prism Edge runs a CDN and web firewall in front of 40,000 websites. It's 19:15. The channel fills up as the night goes on; at 5 points you make the call. A wrong move costs minutes and users, and someone tells you why.
in the channel
- YouOn-call SRE, edge platform
- Riya NairSenior SRE, incident commander
- Kabir SethiStaff engineer, firewall rules
- Meera IyerSupport and comms lead
- Anjali RaoCTO
~12 min · 5 calls · +60 XP