The high-availability cluster that wasn't.
Fictional company and people. Modelled on a real public postmortem, named at the end.
you're on call tonight
Dhruv Networks runs a CDN whose dashboard, API and analytics run from three data centres near Pune. It's 17:16. The channel fills up as the night goes on; at 5 points you make the call. A wrong move costs minutes and users, and someone tells you why.
in the channel
- YouOn-call SRE, control plane
- Aparna KulkarniDirector of SRE, incident commander
- Dev BanerjeePrincipal engineer, core data platform (Kafka, ClickHouse)
- Kiran ShettyData centre operations lead
- Sonal AgarwalCustomer communications lead
- Prakash IyerCTO
~13 min · 5 calls · +60 XP