Both regions deleted at once.
Fictional company and people. Modelled on a real public postmortem, named at the end.
you're on call tonight
Nidhi Pension Trust runs a retirement fund's member systems for 6 lakh members, on a cloud provider's private cloud in two regions. It's 06:40. The channel fills up as the night goes on; at 5 points you make the call. A wrong move costs minutes and users, and someone tells you why.
in the channel
- YouOn-call infrastructure engineer
- Ramya SubramanianHead of technology operations, incident commander
- Karthik RameshPrincipal cloud architect
- Anjali DeshpandeEngineer, backup and recovery
- Farida ContractorTechnical account manager at the cloud provider
- Rohit MalhotraMember communications lead
- Suresh IyerCEO
~13 min · 5 calls · +60 XP