Ten rupees apart, and the money doesn't move

transcript

Two companies disagree by 10 rupees. So that order's money doesn't move. Here's why that's right.

An example from ONDC itself. A 1,050 rupee order. The buyer app collects it and keeps a 50 rupee finder fee. The seller app keeps a 200 rupee commission. And 800 goes to the seller's bank.

No shared database. So who says what's owed? Both sides. Each sends a settle instruction to a settlement agency. It matches them, order by order. Match? It nets everything into one batch, and pays.

But here's the catch. The buyer app says 1,000. The seller app says 1,010. It forgot a 10 rupee discount.

The agency doesn't split it. It doesn't pick a winner. Not settled. The two reconcile, then it settles next cycle. Still stuck? It becomes a grievance issue.

Neither company moves money on its own say-so. It moves only when both books agree.

Full breakdown in the lecture.